HElP CENTER
Welcome to our website! To ensure that your shopping experience is pleasant and safe, please read the following terms carefully before purchasing. If you have any questions about the terms, please feel free to contact our customer service team.
- Product Information
All toy products follow relevant safety standards and are described and specified in detail on the product page.
The color, shape and details of the product may vary slightly due to monitor settings. - Order Processing
We will process your order as soon as possible after receiving it, and usually ship it within 2 business days.
In certain circumstances, such as insufficient stock or payment issues, the order may be delayed. We will notify you by email. - Payment Methods
We accept a variety of payment methods, including credit cards, debit cards and online payment services such as PayPal.
All transactions are conducted in a secure payment environment and customers’ personal information will be protected. - Returns and Refunds
If you are not satisfied with the product you purchased, you can apply for a return within 14 days of receiving the product.
Toy products that have been opened will not be accepted for return if there is no quality problem. Please make sure to choose carefully before purchasing.
Products must be returned in their original packaging and unused. Refunds will be credited to your account within 7 business days of the return being processed. - Contact Us
If you have any questions or need assistance, please contact us at [email protected]. - Modifications
We reserve the right to modify these Terms at any time, and any changes will be posted on the Site and will take effect immediately.
Please check these Terms regularly for the latest information.
Thank you for choosing us at taylorwardrobe.com, and we wish you a happy shopping!